Cebu Pacific offers extra protection with CEB Travelsure, now with COVID insurance

Jeam Out of Town Blog Hub ( – The Philippines’ main airline, Cebu Pacific (PES:CEB) is upgrading its CEB Travelsure “Basic Protect” insurance product to now include “COVID Protect”, to inspire traveler confidence in the current situation. CEB is the first local operator to offer this type of reinforced coverage in a single product.

From January 13, 2022, CEB Travelsure “Basic Protect” becomes even more comprehensive as it now covers COVID-related hospitalization and treatment, in addition to medical expense compensation of up to PHP 2,500,000, in injury or other illnesses, and up to PHP 2,500,000 Personal Accident Cover while travelling.

Cebu Pacific COVID INSURANCE CEB Travelsure

CEB Travelsure “Basic Protect” can be used by passengers with domestic and international itineraries, as long as their journey begins in the Philippines, for as little as PHP 492 round trip.

“As we continue to navigate this pandemic, we are ensuring that the health and safety of every Juan is prioritized above all else. We know peace of mind is needed more than ever and we want to provide it to our passengers so they can always travel safely and easily with us,” said Candice Iyog, Vice President of Marketing and CEB customer experience.

CEB Travelsure is underwritten by Insurance Company of North America (a Chubb company). Chubb is the largest publicly traded property and casualty insurance company in the world.

“We are pleased to further strengthen our ties with Cebu Pacific as we continue to face this difficult situation together. Chubb aims to provide CEB customers with affordable, relevant and comprehensive products that are made within their reach,” said Mari Rachelle. [Cielo] Canta, national president of Chubb Philippines.

Passengers can easily take advantage of CEB Travelsure when booking flights on the CEB website or select a supplement up to two hours before their flight through the “Manage Booking” portal on the Cebu Pacific website. Insured passengers will receive their confirmation of group policy cover with details of travel insurance benefits via email. Customers should contact Chubb directly if they have specific questions about their insurance coverage.

Chubb also offers a 24/7 emergency medical and travel assistance line. Complaints can also be filed online at .

CEB TravelSure is the airline’s comprehensive travel insurance plan that provides extensive travel protection with coverage for costs related to injury, illness, loss of personal effects, trip cancellations, emergency assistance and other unforeseen travel circumstances (subject to full Group Policy terms and conditions). For more information, passengers can visit: .

CEB has achieved a 100% vaccination rate for its active crew through its own employee vaccination program, JG Summit COVID Protect, and various partnerships with local government units around the country.

The airline has been rated 7/7 stars by for its COVID-19 compliance as it continues to implement a layered approach to safety in line with global aviation standards. These include daily thorough cleaning and disinfection protocols for all aircraft and facilities, in addition to its contactless flight procedures. Its jet fleet is equipped with hospital-grade HEPA filters, which are known to eradicate viruses with 99.9% efficiency.

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Read: Cebu Pacific speeds up booster shots for staff to fight COVID surge

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