Clarksville gas and water telephone, network service restored


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 Clarksville Gas and Water Department - CGWClarksville, Tennessee – The Clarksville Gas and Water Department (CGW) has resolved the telephone and network service outage that began early Wednesday. Technicians worked diligently for two days to identify and correct the source of the outage, and restored access to the customer’s online account and telephone payment services.

Customers can pay by phone and access accounts online

Customers can pay by phone and access accounts online

Temporary telephone numbers advertised for emergencies are no longer active.

Customers should use the regular business phone, 931.645.7400, or the toll-free number, 888.800.4020, for all calls, including gas, water and sewer emergencies.

The payment site kiosks at 111 Cunningham Lane and inside these Hi-Road convenience stores in Clarksville are available 24 hours a day for bill payment:

  • 1599 Fort Campbell Boulevard.
  • 1801 Ashland Town Road.
  • 537, boulevard Wilma Rudolph.
  • 2880 Trenton Road.

Clarksville Gas and Water values ​​its customers and appreciates the patience and understanding they have shown as technicians work to restore telephone and network service.

About Clarksville Gas and Water

Clarksville Gas and Water South Service CenterClarksville Gas and Water takes pride in providing safe and efficient natural gas, water and sewer services to the citizens of Clarksville-Montgomery County by a courteous and professional team of knowledgeable employees.

Natural gas service is also provided to the counties of Robertson and Cheatham in Tennessee, to the counties of Christian and Todd in Kentucky, and to the military installation of Fort Campbell, Ky.

CGW is also home to the city’s engineering office which provides expert design and support for water and sewer system improvement projects.

The main office of Clarksville Gas and Water Department is located at 2215 Madison Street, Clarksville, Tennessee. The phone is 931.645.7400. Hours are 8:00 a.m. to 4:30 p.m. Monday to Friday.

For an after-hours emergency, call 931.645.0116 from 4:30 p.m. to 8:00 a.m. on weekends and holidays.

For more information on Clarksville Gas and Water, visit their website at



The subjects

Ashland City Road, CG&W, Clarksville, Clarksville Gas & Water Department, Clarksville Gas and Water, Clarksville TN, Cunningham Lane, Fort Campbell Boulevard, Telephone Breakdown, Trenton Road, Wilma Rudolph Boulevard

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