Disney Genie + and Lightning Lane currently unavailable at Disneyland Resort due to app issues


Disney Genie + launched this morning at Disneyland resort, but there have been quite a few hiccups so far. From 12:00 p.m., the Disney Genie + and Individual Lightning Lane selections are not available on the Disneyland app.

What is happening:

  • Our own Mike Celestino is on site at Disneyland Resort, and while trying to book a Lightning Lane selection, he received this error message:

  • The problems started this morning when Mike bought the $ 20 Disney Genie + add-on at Disneyland Resort. Still, his Magic Key pass wasn’t scanning into the app, so he had to wait to speak to an actor.

  • Once he was able to purchase Disney Genie +, the selections loaded, but the app did not allow him to reserve selections at first.

  • Later in the morning a different problem occurred where a reservation would be made and then there would be an error. Showing up at the attraction Mike would either get a green light to check out or the actor would simply let it go due to issues with the app.

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