KSRTC Makes Online Ticket Booking Easier, Reduces Cancellation Fees | ksrtc online booking booking rate | ksrtc news
Thiruvananthapuram: In a major relief for passengers, KSRTC announced exemptions for online ticket bookings and ticket cancellations for long-distance travel. At present, Rs 30 is charged as online booking fee for booking tickets. This has been reduced to Rs 10. In addition, it was decided that there would be no cancellation charge if the passenger cancels the ticket 72 hours before travel.
The new rates will take effect on January 1.
In addition, cancellation of tickets less than two hours before the departure of the bus will not be allowed.
For cancellations between 72 hours and 48 hours, 10% of the ticket price will be charged as a cancellation fee. During this time, 25 percent of the ticket fare will be charged for canceling tickets within 48 hours to 24 hours. For 24 hours to 12 hours, it will be 40 percent. KSRTC will charge 50 percent of the base rate for cancellations between 12 p.m. and 2 a.m.
Passengers will be allowed to reschedule tickets booked through the franchise / KSRTC ticket office under certain conditions.
Additionally, if more than four people book a ticket together, the reservation fee will be charged for a single ticket. In addition, a 10% discount on the total fare will be allowed if tickets are booked together, including a return ticket. Under the revised rules, passengers who are booked on an interstate service will receive free travel on all available KSRTC services to reach the point of destination. For this, the travel document and the identity document must be produced in front of the driver. This free ride is available up to 30 km within two hours of the bus leaving.