Kyndryl launches recovery restraint service for cyberattack response

Kyndryl now offers a “recovery retainer service”, providing its own expert staff as on-the-ground assistance to companies recovering from ransomware and other types of cyberattacks.

However, the service starts working before the attacks happen. Part of the offering is expert review and remediation of cyber attack preparedness, ensuring organizations don’t become easy targets on their own. If an attack does occur, Kyndryl can provide live expert advice, virtually or physically at customer facilities, to help ensure critical data can be recovered and systems brought back online with minimal hassle.

Many companies offer forensic services as part of their recovery services, but Kyndryl’s provision of on-the-ground experts to assist with recovery is less common. Kris Lovejoy, global head of security and resiliency practices at Kyndryl, said in a statement that the service is designed as a complement to existing disaster recovery services.

“We need to see a change in this area, from simple security to ‘cyber resilience’. The public and private sectors need both, because today it is no longer a question of whether cyber attackers will breach our defenses, but when will they break through and how much damage will they do,” said she declared.

According to Philip Harris, research director for risk, consulting, management, and privacy at IDC, the service integrates seamlessly with Kyndryl’s own orchestration and cybervault tools, which launched in April. These services provide machine learningsecurity-based configuration verification, the ability to automate certain aspects of disaster recovery, and isolated backup systems to provide “known-as-good” configurations when restoring compromised systems.

“They’re building something around their cyber incident recovery service to help organizations,” Harris said. “Cyber ​​recovery involves the ability to recover from a ransomware attack with all your data intact.”

Kyndyl has been spun off from its parent company, IBM, in November last year. Formerly the disaster recovery division of IBM, the company has entered into numerous partnerships with companies such as Lenovo, Red Hat, NetApp and others, in addition to acquiring its own Finnish services technology provider Samlink financials.

Copyright © 2022 IDG Communications, Inc.

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